Privacy Policy
At JPjoy ("we," "us," or "our"), we are dedicated to protecting your privacy. This policy outlines how we handle your personal information and our commitment to complying with all applicable laws and regulations, including those concerning children's privacy and California consumers, to ensure you can use our services with confidence.
1. Information We Collect
We collect information that you voluntarily provide to us, such as your name, date of birth, address, phone number, and email address. We also collect non-personal information, like usage data and device information, to improve our services.
2. How We Use Your Information
We use your information to:
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Process orders, payments, and ship products.
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Respond to your inquiries and support requests.
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Manage reservations for events and campaigns.
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Send you newsletters and promotional materials, only with your consent.
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Analyze data to improve our products and services.
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Perform other related business functions.
3. Our Policy on Children's Privacy (COPPA)
Our services are intended for a general audience and may be used by children under the age of 13. We are committed to complying with the Children's Online Privacy Protection Act (COPPA).
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We do not knowingly collect personal information from children under 13 without verifiable parental consent.
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If we learn that we have collected personal information from a child under 13 without proper consent, we will take reasonable steps to delete it.
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If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to have that information deleted.
4. How We Share Your Information
We do not sell your personal information. We will not share your personal information with third parties without your consent, except in the following cases:
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When required by law.
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To protect the safety, rights, or property of our users or the public.
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To trusted service providers who help us operate our business (e.g., payment processors), under strict confidentiality agreements.
5. Your Rights as a California Resident (CCPA)
If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:
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The Right to Know: You can request to know what personal information we have collected, used, and disclosed about you.
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The Right to Delete: You can request that we delete the personal information we have collected from you.
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The Right to Opt-Out: While we do not sell personal information, you have the right to direct us not to sell your personal information in the future.
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The Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. To exercise any of these rights, please contact us using the information in the "Contact Us" section below.
6. Data Management and Security
We have implemented appropriate security measures to protect your personal information from unauthorized access, loss, destruction, or alteration. While no security system is foolproof, we strive to keep your data safe.
7. Cookies
We use cookies to analyze website traffic, personalize your experience, and improve our services. Cookies do not store personally identifiable information. You can adjust your browser settings to reject cookies if you prefer.
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page, and the revised policy will become effective immediately.
9. Contact Us
If you have questions about this policy or want to exercise your rights, please contact us at:
